Thanks for taking the time to learn about our policies! They are designed to help us all have great experience on the Fiesta Fans platform by setting a few guidelines.
The agreement between us that covers all use of Fiesta Fans.
What information we collect, how we use it and who we share it with.
Guidelines to make sure Fiesta Fans is welcoming to all Stars and their communities.
Copyright & Trademark
Our rules on copyrights and trademarks, and how to report infringement.
The do's and don'ts of security on Fiesta Fans.
Welcome to Fiesta Fans!
By using Fiesta Fans you agree to these terms.
You must be at least 13 years old to register for an account. You are responsible for your account.
When you create an account you must provide us with accurate information, in good faith, and you agree to keep your information updated if it changes. To create an account you must be at least 13 years old. To join a Star’s membership as a fan, or provide a membership as a Star, you must be at least 18 years old or have your parent’s permission. You are responsible for anything that occurs when anyone is signed in to your account, as well as the security of the account. Please contact us immediately if you believe your account is compromised. You can learn more about security on our Security Policy section.
Be responsible and don’t violate our policies.
You are responsible for all activity on your account. If you violate our policies we may terminate your account. Don’t do anything illegal, abusive towards others, or that abuses our site in a technical way. We also look at what you do with your membership off our platform. You can find more detailed information in the Community Guidelines and Security Policy. These policies cover most issues, but if you find a new and creative way to hurt Fiesta Fans or our community we may take action to prevent it.
All about being a Star
A Star is someone who creates a membership page on Fiesta Fans to engage with fans who have purchased subscription memberships to access Star’s content and support the Star’s career. There are a lot of details below involving payments, fees, taxes and restrictions that you should read in full if you are a Star.
To become a Star, simply launch your page to start your membership. When you join Fiesta Fans, you become part of the Fiesta Fans community. You can use the tools that Fiesta Fans provides, showcase your images, videos and virtual or pysical products, chat with your fans and receive recurring revenue from your page. Memberships are for your most passionate fans. On Fiesta Fans, you can provide your fans something exciting that gives them unique benefits they want, like additional access, merchandise, exclusivity, and engaging experiences. In turn, you will receive loyal support from your fans, and recurring revenue from subscription memberships that fans have purchased, as well as tips your fans can send your way.
As a Star you make your membership available on Fiesta Fans, and we provide membership to your fans on a subscription basis. We also handle payments issues such as fraud, chargebacks and resolution of payments disputes. We try to provide timely access to your funds, but you may occasionally experience delays in accessing your funds. We may also block or hold payments for violations of our policies or for compliance reasons, including collecting tax reporting information. When payments are delayed or blocked we try to communicate the reason to you promptly. If you have questions about a payments block, please reach out to us. In order to protect Stars, we may block fans’ payments if we believe them to be fraudulent. Sometimes activities like refunds can put your account balance into the negative. If your balance becomes negative then we reserve the right to recover those funds from future payments.
As a Star there are two fees associated with your membership on Fiesta Fans. The first is the platform fee, which is 20% of all the purchases made by your fans . The second is the payment processing fee, which is dependent on the currency selected by the Star. Depending on Star’s location and their bank account currency, some banks may charge a foreign transaction fee, which is typically around 6% .
Fiesta Fans is not responsible for your taxes. Stars are responsible for reporting any income or withholding taxes which may be due as a result of payments received through Fiesta Fans to their local government institutions.
We don’t allow creations and benefits that violate our policies. You can learn more by visiting our Community Guidelines and Benefit Guidelines sections. A summary of those rules is that we don’t allow:
- Illegal content.
- Content that is abusive towards other people.
- Content that use others’ intellectual property, unless you have written permission to use it, or your use is protected by fair use.
- Content with real people engaging in sexual acts.
- Content that involves gambling or income opportunities.
If your fans include people under the age of 18, then please remind them that they need permission to join your subscription membership, and those under the age of 13 cannot use Fiesta Fans. We are not required to allow any particular person or group of persons to be your fan.
As a Star you are also responsible for keeping fan’s data safe. You cannot share your fan’s personal information or content without their written permission. An account is tied to your output and cannot be sold or transferred for use by another Star.
All about being a Fan
A Fan is someone who purchases subscription memberships from Fiesta Fans to support their favorite Star’s career. Through a paid membership on Fiesta Fans, Fans directly interact with Stars they support, using tools supplied by Fiesta Fans, and through our platform have the opportunity to engage with a greater community of fans and Stars.
As a Fan, you’re joining Fiesta Fans to be part of an exciting movement to support a Star’s career while you get special benefits, which may include access to your favorite Star’s content, merchandise (when offered), exclusivity, direct contact with a Star, and engaging experiences with the Star and Fan community. In exchange, you pay for membership programs, on a subscription basis, to access and support Stars you like.
The timing and amount of each membership subscription depends on the type of membership agreement you enter into, and the Star you support. You can see the details as you join, as well as in the receipt sent to you after each successful payment. You can view all your active membership subscriptions and billing history on your membership page.
To become a Fan, simply create an account, and start supporting your favorite Star by subscribing to one of the memership plans offered on their profile page. There are three types of membership subscriptions. One is a monthly subscription where you pay per month. The second is a per year subscription where you pay once a year. The third option (if offered by the Star) is free access for one day and then pay per month. You can also give tips to Stars, as well as buy tokens which you can then use
to pay for exclusive content or to buy merchandise.
You may cancel your membership payments at any time. Annual memberships may be cancelled, or increased, but not lowered. Terminating or lowering the tier support of membership will go into effect in the subsequent (not current) payment term, except for annual memberships which can be terminated or increased but not lowered. Increasing your payment to a higher tier level in an annual membership will go into effect in the current payment term. When you increase your payment for an annual membership during the term, you will get a credit for any payment already made in that term.
For monthly payments, canceling your subscription may result in your loss of access to a Star’s posts and benefits. These include: when you cancel your membership subscription, your payment method fails, the Star blocks you, or the Star deletes their account. We are not required to allow you to be a Fan of any particular Star.
Stars’ subscription plans vary and we have limited control over the quality and specific offerings. We attempt to screen for fraudulent Star pages, and we appreciate your help reporting suspicious Star pages so we can keep Fiesta Fans safe. Depending on your location, some banks may charge you a foreign transaction fee for your membership subscription. Fiesta Fans does not control this charge, please contact your bank for more information.
Our policy is No Refunds, though we will allow for some exceptions where refunds are granted in our sole discretion.
You can delete your account and we can disable your account at our discretion.
You can permanently delete your account at any time by visiting Delete My Account page from your profile menu. We can terminate or suspend your account at any time at our discretion if we determine that you have violated any of our policies. We can also cancel any membership subscriptions and remove any descriptions, posts or products at our discretion. You may not bring a claim against us for suspending or terminating another person’s account, and you agree you will not bring such a claim. If you try to bring such a claim, you are responsible for the damages caused, including attorneys fees and costs. These terms remain in effect even if you no longer have an account.
You keep complete ownership of all your content, but you give us permission to use them on Fiesta Fans. Make sure you have permission to use content that you offer on Fiesta Fans.
You keep full ownership of all content that you offer on Fiesta Fans, but we need licenses from you to operate Fiesta Fans effectively. By posting any content on Fiesta Fans you grant us a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license to use, reproduce, distribute, perform, publicly display or prepare derivative works of your content. The purpose of this license is strictly limited to allow us to provide and promote memberships to your fans. We will never try to steal your content or use it in an exploitative way. You may not post content that infringe others’ intellectual property or proprietary rights. Fans may not use content posted by Stars in any way not authorized by the Star.
Your third-party apps
You may grant Fiesta Fans permission to access third-party apps. You may also revoke that permission.
You may grant Fiesta Fans access to your third-party accounts, such as Google, YouTube, Facebook, Instagram, Twitter, and TikTok, in order for some Fiesta Fans features to operate. Each time you connect your third-party account, that third-party account will present a page that describes the information that Fiesta Fans can access. At any time, you can revoke Fiesta Fans’s access to those accounts using the respective third party’s security settings page.
You can use our copyrights or trademarks to promote your Fans page, but can’t use them for anything else without our permission.
Our creations are protected by copyright, trademark and trade secret laws. Some examples of our creations are the text on the site, our logo, and our codebase. We grant you a license to use our logo and other copyrights or trademarks to promote your Fans page. You may not otherwise use, reproduce, distribute, perform, publicly
display or prepare derivative works of our creations unless we give you permission in writing.
If we are sued because of your use of or conduct on Fiesta Fans, you have to help pay for it.
You will indemnify us from all losses and liabilities, including legal fees, that arise from these terms or relate to your use of Fiesta Fans. We reserve the right to exclusive control over the defense of a claim covered by this clause. If we use this right then you will help us in our defense. Your obligation to indemnify under this clause also applies to our subsidiaries, affiliates, officers, directors, employees, agents and third party service providers.
We do our best to make sure Fiesta Fans works as expected, but stuff happens.
Fiesta Fans is provided “as is” and without warranty of any kind. Any warranty of merchantability, fitness for a particular purpose, non-infringement, and any other warranty is excluded to the greatest extent permitted by law. The disclaimers of warranty under this clause also apply to our subsidiaries, affiliates and third party service providers.
If you have a problem please talk to us. Any disputes with us must be resolved in Belgrade under Serbian law.
We encourage you to contact us if you have an issue. If a dispute does arise out of these terms or in relation to your use of Fiesta Fans, then the dispute will be resolved in the federal or state courts located in Belgrade, Serbia. Both parties consent to the exclusive jurisdiction and venue of the Serbian courts for the purpose of resolving any such dispute. Serbian law, excluding its conflict of law provisions, governs these terms, all other Fiesta Fans policies, and any dispute that arises between you and Fiesta Fans.