Be respectful of the people and communities on Fiesta Fans. People are different. That’s what’s beautiful about the internet and creativity: communities of varying types can assemble and flourish. We want Fiesta fans to be an intimate and safe venue for a diverse range of Stars and their communities.
How these guidelines are enforced
Please realize that Fiesta Fans is a diverse community and, while you may not necessarily agree with someone’s point of view, it may not be a violation of our Community Guidelines. That said, when you see a page on Fiesta Fans that you feel violates our community guidelines, please take the time to report them via our reporting tool. A member of the Trust & Safety team will review the report and if our Community Guidelines have been violated, the case manager will contact the Star to let them know
that they are outside these guidelines.
This is a commitment to Stars. We know this is your livelihood. We invest heavily in making these decisions as fair and transparent as possible. We always want Stars to feel like they have an open line of communication. So how does this translate to moderation? Our first reflex is always to try to educate Stars to help them understand how a rule has been broken and how to remedy the issue. In cases where the violation is particularly bad or intentional we may take further action such as suspending
or removing their account. In the most extreme cases we may ban a Star from using Fiesta Fans.
Because you are earning on Fiesta Fans, we may be held accountable for what you do with those funds, so we may also look at what you do with your membership off our platform. As a result when we talk about “On Fiesta Fans,” it means the Stars you are funding on and through Fiesta Fans. When reviewing a page, we look at how posts/products are shared, where the page is linked to and where the traffic comes from. No matter what happens, we always give Stars the opportunity to appeal a decision by contacting us and sending any relevant information they believe was not considered. We may not change our minds, but we will always listen.
Be safe, be respectful, make stuff
These Community Guidelines exist to shape and guide Fiesta Fans and the growing number of Stars and communities using it. This is not about building an arbitrary framework of “right” or “wrong.” It’s about making Fiesta Fans a place where diverse Stars and their communities feel excited, supported, and happy to exist, while still allowing for different—and sometimes even conflicting—points of view.
These guidelines summarize a thorough, thoughtful, and living internal policy that we spent time thinking about and defining with guidance from community and safety experts. We’re proud of these guidelines because we believe they will help Stars build a safe and supportive environment in which they can continue to create, share and build intimate and lasting relationships with their Fans.
To summarize: Fiesta Fans is for Stars who put something original out into the world. As a Star, you may not post content that infringe on others’ intellectual property rights.
- You can’t create fake pages or collect money for things you’re not actually doing. For example, you cannot create a fan page for someone else.
- You cannot pretend to be or impersonate someone else by using the name, brand or works of another to deceive Fans. We will review satire and comedy in a different way as we believe these subgenres are original creations.
- You also can’t use Fiesta Fans as a prank or to fund non-activity. For example, a Star cannot collect funds for ‘not doing’ something, such as, ‘I will stop tweeting videos of playing the harmonica badly if I reach $200 per month.’
If you want to read more about our copyright infringement policies, you can find more information in our Copyright and Trademark Policy.
Bullying, harassment, and threats
We don’t allow bullying or harassment because we want Fiesta Fans to feel like a safe place for our various communities. At the same time, we want people to be able to express themselves, be critical, and discuss controversial issues.
We recognize that discussing celebrities, media or other public figures can sometimes involve harsh criticism, and we believe that is an appropriate part of free debate. However, we draw the line when it comes to harassing private figures, or taking any action that might affect people’s physical safety, regardless of whether these
people are private or public figures.
As much as we want you to be able to express yourself, we want all of our users to have the right to express their opinion without feeling intimidated. Even the most difficult conversations should take place in the most respectful way. Here is how we define these behaviors.
Bullying and harassment:
You cannot attempt to intimidate anyone, either directly or by using your influence over others. We treat real-life interactions more seriously than online interactions when analyzing whether a line has been crossed because it can be more threatening and lead to physical violence. When both sides engage in similar behavior, such as feuds between public figures, we are less likely to take action.
Anyone on Fiesta Fans should be able to express their opinion in a way that doesn’t threaten another person. In this respect, we take threats of violence very seriously. Any Star or Fan threatening the well-being of an individual or group of people will be removed. This includes threatening behavior such as stalking or inciting others to commit violent acts.
If you are a victim of this behavior and feel that your personal safety is at risk, we suggest you contact your local law enforcement, in addition to reporting the behavior to us.
Fiesta Fans connects Stars to their Fans all over the world. We are a global platform built on promoting creativity, which makes us a very inclusive group. Therefore, there is no room on Fiesta Fans for projects funding hate speech, such as calling for violence, exclusion, or segregation. This includes serious attacks on people based on their race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, serious medical conditions, caste, or immigration status.
When reviewing an account
for a potential hate speech violation, we consider some of the following questions:
· Is there a call for violence against someone based on a characteristic like those listed above?
· Does the Star use dehumanizing language when talking about people based on one of the above characteristics?
· Is the Star using racial slurs or negative depictions of someone based on a characteristic like those listed above?
· Does the Star mock or deny the experience of victims of hate crimes such as the Holocaust?
· Is the Star targeting people based on their immigration status in a discriminatory way or simply discussing immigration policy?
· Is the statement legitimate criticism of a State, institution, or belief or does the context make it clear that the user is using code words or proxies to attack people based on the above characteristics?
This list is not exhaustive, but we want to be transparent about how we work in the gray areas between speech and action. There can be a fine line between political comments and hate speech. If you come across what you believe to be hate speech on Fiesta Fans, please take the time to report it.
We take a strong stance against doxing, which is sharing an individual’s private information or aggregating their public information for the purpose of intimidating them through harassment.
We take this strong stance against doxing because it is used to silence or intimidate people with different viewpoints on the internet. It can cause extensive emotional trauma, and can put the victim’s physical safety at risk.
The most classic form of doxing is when an individual’s private personal information is shared. This could be information such as a phone number or home address. The definition of private personal information can vary and may mean that it is simply very difficult to find.
We also consider it to be doxing when an individual’s non-private information is aggregated. For example, we would consider it doxing if someone’s profile picture was combined with their real name, all of their known social media accounts, and the city they lived in.
No matter the specific information shared, we also evaluate the context around why it was shared. If it looks like this information is being shared for the purpose of making it easier for a large group to harass that individual, we are likely to consider it doxing.
When doxing takes place, we lose the ability to have conversations. Doxing isn’t speech countering speech, it is speech shutting down others’ ability to speak. It removes our ability to discuss ideas, grow as individuals and have a safe space for disagreement.
People who can’t use Fiesta Fans
Because Fiesta Fans empowers people financially, we restrict both the types of media and projects that can be funded on Fiesta Fans, and also which people can and cannot receive funds through Fiesta Fans. After creating a Fiesta Fans page, any Star caught in the act or convicted of making credible violent threats, committing violent crimes, malicious doxing, coordinating nonviolent harm (such as fraud, money laundering and gambling), or encouraging others to do any of these activities may be
banned from using Fiesta Fans.
You cannot use Fiesta Fans to fund your run for office or to fund the political campaigns of others.
Violent, Criminal and Hateful Organizations
People or projects affiliated with dangerous, hateful or violent groups, espousing their related ideologies and conspiracy theories, or using their codewords and slogans may be restricted from using Fiesta Fans. Members of those groups and people who praise or support the actions of those groups may also be restricted. The groups include (but aren’t limited to) terrorist organizations; organized criminal groups such as drug cartels or criminal hackers; and hate organizations such as fascist,
white supremacist and white nationalist groups, anti-Muslim and anti-Semitic organizations, any group dedicated to attacking LGBTQI+ people, as well as individuals and groups wo support religious extremism and any kind of sects. Any Fiesta Fans user, actively supporting or praising these groups or their members may be banned from Fiesta Fans.
Harmful and illegal activities
We don’t allow funds to be collected for anything that facilitates harmful or illegal activities. You cannot fund content/products that advocate, threaten, or show you causing harm to yourself, other people or animals. In the same way, you cannot promote illegal activities such as property crime, distribution of illegal weapons, drug manufacturing and use, or gambling.
We don’t allow any page that promotes or glorifies self-harm, such as pages that encourage self-injury, suicide, or an eating disorder. Examples include pages that glorify self-scarification or a pro-anorexia campaign. If we believe there’s a credible risk the Star will harm themselves, we will work with law enforcement when needed. However, we allow content that promotes awareness such as self-harm survival stories, especially if they have educational value.
If you or someone close to you might be in danger of hurting themselves, please contact local authorities or seek help.
Fiesta Fans has zero tolerance for behaviors that exploit minors such as grooming. Users actively facilitating exploitation or attempting to exploit minors in this way will be removed from Fiesta Fans. We will report all users engaging in such activity to legal authorities upon removal.
While it can be hard to grow a fan base, no one likes being spammed. Be creative and original, don’t post repetitive comments or send unwanted private messages to other members of the community.
These are some of the actions we consider to be spamming, which is prohibited on Fiesta Fans:
- Don’t create pledging schemes; don’t contact other Stars to have a pledge-for-a-pledge kind of trade deal.
- Don’t use Fiesta Fans to release or link to malware or phishing schemes.
- Don’t make misleading posts to grow your fan base.
- Don’t post comments on other Stars’ pages promoting your own page.
- Don’t send a large number of unsolicited private messages asking for support.
- Don’t use incorrect tagging in order to drive more search results.
- Don’t post multiple paid posts per day if you are a per-post Star.
When reviewing reports about spam, we will distinguish between commercial spam and friendly abuse such as legitimate Stars spamming other Star’s pages. If we determine the spam is friendly abuse, the account will be flagged; repeat offenses will lead to full removal of the Star or Fan page. Commercial spamming by an account that is not a legitimate Star will be removed from Fiesta Fans. In other words, be creative and original because nobody likes Spam (not the canned type).
The philosophy behind these Community Guidelines applies to Stars and Fans alike. While we empower Stars to manage their communities, there are some instances when the Trust and Safety team will review reports for Fan’s behavior.
The Trust and Safety team reviews reports around hate speech, harassment and solicitation very carefully, and we will take action against a fan account if it violates these guidelines. Stars can report fan’ posts/comments via email: firstname.lastname@example.org.
Please know we keep these reviews confidential. Most importantly, if you feel unsafe because a fan is stalking or harassing you, you should always try to seek the help of your local law enforcement and contact the closest cyber crime unit as they will have the most tools and means to help. Fiesta Fans will work closely with law
enforcement when there is an investigation and if a law enforcement agency sends us a subpoena.
Chargebacks are initiated when individuals, or in Fiesta Fans’s case Fans, reach out to their financial institutions to dispute a transaction. To protect Stars, Fiesta Fans will review excessive and potentially fraudulent chargebacks and may prevent Fans from subscribing to additional Stars during that review. If a Fan’s chargebacks are found to be fraudulent, Fiesta Fans reserves the right to suspend or remove their account.